403Tech Inc. is comprised of a dynamic group of professionals dedicated to bringing Fortune 500 I.T. solutions to small and mid-sized businesses in Calgary. We understand the distinctive needs of this niche market and have based our business model around providing our clients with a superior quality IT solution that has been previously out of reach due to cost and personnel factors – a solution that is extremely versatile, scalable to company size, and can be customized to virtually any business sector.

We are looking to hire a Tier 3 Technical Support Representative. The Tier 3 Technical Support Representative will mainly be responsible for taking part in various client related projects. The Tier 3 Technical Support Representative will also be responsible for creating Statements of Work, onboarding new clients, and handling emergency escalations.

The Tier 3 Technical Support Representative responsibilities include:

Creation of SOWs (Statements of Work) 20%

On-Boarding Tasks 10%

Project Related Work 65%

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    Our Location

    Interested in discussing your vision? Visit 403Tech in Vancouver or Calgary for robust support essential for
    seamless business operations. Let’s connect over a coffee!
    #204, 7730 Macleod Trail
    SW Calgary, ABT2H 0L9
    (403) 215-7506
    info@403tech.com

    VANCOUVER

    #997 Seymour St.
    Vancouver BC.V6B 3M1
    1-604-757-3040
    info@403tech.com