403Tech Inc. is comprised of a dynamic group of professionals dedicated to bringing Fortune 500 I.T. solutions to small and mid-sized businesses in Calgary. We understand the distinctive needs of this niche market and has based our business model around providing them with a superior quality IT solution that has been previously out of reach due to cost and personnel factors – a solution that is extremely versatile, scalable to company size, and can be customized to virtually any business sector.

The On Site Technical Support Technician is responsible for all onsite service and support needs for our customers. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software. This person takes ownership of the client’s technical environment. From a 10,000 foot view and is responsible to:

  1. Maintain client satisfaction with their environment
  2. Ensure that their technology is functioning properly
  3. Coordinate with BTA to implement business goals

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Position Responsibilities:

65% – IT Support (Client Resolution)

20% – Customer Communication

15% – Complete Ticket Notes/Documentation of Policies and Procedures

To perform this job successfully, an individual must be able to perform each of the requirements listed below:

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Experience Excellence with Calgary's Premier IT Support!

403Tech isn’t just any IT company; we’re ranked among the elite Top 50 in Canada

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    Our Location

    Interested in discussing your vision? Visit 403Tech in Vancouver or Calgary for robust support essential for
    seamless business operations. Let’s connect over a coffee!
    #204, 7730 Macleod Trail
    SW Calgary, ABT2H 0L9
    (403) 215-7506


    #997 Seymour St.
    Vancouver BC.V6B 3M1